Support



Information

All our Web Applications are Java based and therefore, in order to be able to use them, a Java plug-in is required (JRE 1.5.0 or later – for Windows platforms we recommend Java Standard Edition 6). You can check that you have the recommended Java version installed at http://www.java.com/en/download/installed.jsp.

In case you want to install the latest Java plug-in or update your current Java version, please visit http://www.java.com/en/download/manual.jsp

If you still have problems in loading one of our web applications please check the FAQ section below.

If you can not find what you are looking in this section, please do not hesitate to contact us. We will then do our best to answer your question. In this section you will find the most Frequently Asked Questions (FAQ) regarding our products. Use the "Product" box in order to switch between the product FAQs.


Search Support
Keyword
Category
Product
Support
FAQ Is there a mobile app linked to NetStation?
Yes. The NetDania mobile app NetDania Forex, Stocks & News is available.
18 apr 2016 - NetStation(FAQ)

FAQ Can I trade stocks or gold in NetStation?
At the moment, CFDs on stock indicies are available for trading with our supported brokers.
18 apr 2016 - NetStation(FAQ)

FAQ Can I trade an MT4 account in NetStation?
No, not at the moment.
18 apr 2016 - NetStation(FAQ)

FAQ Where are the prices coming from?
NetStation displays the NetDania tradable interbank FX feed.
18 apr 2016 - NetStation(FAQ)

FAQ Can I trade live in NetStation?
Yes, you can trade live with our supported brokers.
18 apr 2016 - NetStation(FAQ)

FAQ Google Chrome version 42.0.2311.90 m or higher issue
If you are using Google Chrome version 42.0.2311.90 m or higher and the java application does not run in your browser
16 apr 2015 - QuoteList(FAQ)

FAQ My demo trading account shows "Available for trading" 0.00. What should I do?
A firewall is blocking the outgoing connections to the trading server.
16 jul 2013 - NetStation(FAQ)

FAQ I have forgotten my password. What should I do?
This how-to describes how to retrieve a temporary password
20 jan 2013 - QuoteList(FAQ)

FAQ I don't receive the Alerts registration confirmation message e-mail
I don't receive the Alerts registration confirmation message e-mail
12 dec 2010 - QuoteList(FAQ)

FAQ NetDania Applets webpage integration - Google Chrome
NetDania Applets webpage integration - Google Chrome
12 dec 2010 - QuoteList(FAQ)

FAQ Why don't I receive alert notifications?
Why don't I receive alert notifications?
10 okt 2010 - ChartStation(FAQ)

FAQ How to uninstall older java version on Windows
How to uninstall older java version on Windows
09 sep 2009 - QuoteList(FAQ)

FAQ Cannot change time scale
This behavior is usually caused by proxy servers.
11 nov 2008 - NetStation(FAQ)

FAQ I am trying to view a Java Applet but nothing happens. I know that my web browser is Java enabled. What could this be?
In case your are using Windows Vista, a newer Java Runtime Environment is required.
31 aug 2008 - QuoteList(FAQ)

FAQ When I try to view a Java Applet I only see a box with a red X in the corner. Why is this happening?
There are four possible reasons for this result
01 aug 2008 - QuoteList(FAQ)

Top Brokers
Global
Forex
18425.50
-90.5
-0.49%
2171.50
-9.82
-0.45%
4762.90
-30.7
-0.64%
10641.05
72.7
0.69%
16848.50
145
0.87%
3074.68
4.65
0.15%
6812.30
14.8
0.22%
23000.00
170
0.74%
5473.00
-14
-0.26%
8744.35
136.9
1.59%
1312.75
-11.06
-0.84%
48.36
-0.9
-1.83%
1.11411
-0.0049
-0.44%
103.033
1.204
1.18%
1.30777
-0.0027
-0.21%
0.75079
-0.0067
-0.88%
1.30846
0.0072
0.55%
114.78800
0.837
0.73%
0.85183
-0.002
-0.23%
134.74500
1.292
0.97%
0.98358
0.0057
0.58%
1.09580
0.0016
0.15%
0.72141
-0.0041
-0.57%
96.08700
0.506
0.53%
Top Gainers
Name
Last
+/-
%
0.15
0.07
88.39%
3.90
1.26
47.73%
9.48
2.36
33.15%
9.88
1.62
19.61%
0.76
0.10
14.73%
2.75
0.32
13.17%
0.01
0.00
12.68%
13.10
1.40
11.97%
0.42
0.04
11.75%
23.82
2.46
11.49%
Top Losers
Name
Last
+/-
%
0.51
-0.39
-43.32%
32.84
-8.93
-21.38%
2.48
-0.51
-17.06%
35.45
-7.26
-17.00%
1.68
-0.32
-16.00%
4.50
-0.78
-14.84%
1.45
-0.24
-14.31%
1.74
-0.27
-13.43%
0.68
-0.09
-12.01%
7.68
-1.02
-11.72%
NetDania does not guarantee the accuracy of data contained in this website, nor do we guarantee that data is real-time. Data on this website may be provided from OTC market sources and Market Makers, and not necessarily from exchanges. The provided price data is indicative and may not be appropriate for trading or decision making purposes. NetDania does not assume any responsibility for any losses occurring from the use of the provided data.

HIGH RISK INVESTMENT WARNING: Margin trading carries a high level of risk. Losses can exceed deposited funds. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.
Copyright © 1999 -2016 NetDania Creations ApS, Kronprinsessegade 36, 1st floor DK-1306 Copenhagen K, Denmark, +4536980409, Contact NetDania by email, CVR-nr.27976670 Terms And Conditions and Privacy Policy