NetDania - Knowledge Base

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All our Web Applications are Java based and therefore, in order to be able to use them, a Java plug-in is required (JRE 1.5.0 or later – for Windows platforms we recommend Java Standard Edition 6). You can check that you have the recommended Java version installed at http://www.java.com/en/download/installed.jsp.

In case you want to install the latest Java plug-in or update your current Java version, please visit http://www.java.com/en/download/manual.jsp

If you still have problems in loading one of our web applications please check the FAQ section below.

If you can not find what you are looking in this section, please do not hesitate to contact us. We will then do our best to answer your question. In this section you will find the most Frequently Asked Questions (FAQ) regarding our products. Use the "Product" box in order to switch between the product FAQs.

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	I don't receive the Alerts registration confirmation message e-mail (Date: 12 Dec 2010; Category: FAQ; Product: QuoteList) I don't receive the Alerts registration confirmation message e-mail

	NetDania Applets webpage integration - Google Chrome (Date: 12 Dec 2010; Category: FAQ; Product: QuoteList) NetDania Applets webpage integration - Google Chrome

	Why don't I receive alert notifications? (Date: 10 Oct 2010; Category: FAQ; Product: ChartStation) Why don't I receive alert notifications?

	How to uninstall older java version on Windows (Date: 09 Sep 2009; Category: FAQ; Product: QuoteList) How to uninstall older java version on Windows

	I want to restore my workspaces on another computer(Windows Vista) (Date: 02 Feb 2009; Category: FAQ; Product: ChartStation) The Save/Restore functionality is based on cookies - login is not required.

	I want to save my workspace (Date: 28 Jan 2009; Category: FAQ; Product: QuoteList) The functionality of "Save" option is based on cookies.

	I want to restore my workspaces on another computer(Windows XP) (Date: 28 Jan 2009; Category: FAQ; Product: ChartStation) The Save/Restore functionality is based on cookies.

	Cannot change time scale (Date: 11 Nov 2008; Category: FAQ; Product: NetStation) This behavior is usually caused by proxy servers.

	I am trying to view a Java Applet but nothing happens. I know that my web browser is Java enabled. What could this be? (Date: 31 Aug 2008; Category: FAQ; Product: QuoteList) In case your are using Windows Vista, a newer Java Runtime Environment is required.

	When I try to view a Java Applet I only see a box with a red X in the corner. Why is this happening? (Date: 01 Aug 2008; Category: FAQ; Product: QuoteList) There are four possible reasons for this result

	I am trying to view a Java Applet but nothing happens. I know that my web browser is Java enabled. What could this be? (Date: 01 Aug 2008; Category: FAQ; Product: QuoteList) Your web browser has a storage facility on your hard drive that stores graphics and text from web sites that you visit.